Reference

Open alba88 Privacy Policy first

Blackjack, Book of Dead and Aviator sit behind one alba88 login, and this Privacy Policy explains what account, wallet and device data we record before you explore them.

Account dataDANA recordsOVO recordsGoPay recordsCookie choices
alba88 Open alba88 Privacy Policy first
CONTACT ROUTES

Check privacy contact paths before you write

Fast privacy help starts with the right route. Use live chat for account access questions, email us for written privacy requests, or send a form from Account > Profile > Privacy after…

Live Chat Open live chat from the lobby footer between 09:00 and 01:00 WIB when you need help finding cookie controls, account security settings, or the privacy request form.
Email Request Write to [email protected] for access, correction, or deletion requests. Include your account name and registered phone, but never send a password or full wallet credential.
Account Form After login, head to Account > Profile > Privacy to submit a structured request. The form keeps your message tied to the account session we need to check.
ACCOUNT CARE

Explore how we protect policy data

Clear handling keeps your account easier to manage. We separate wallet references from public lobby activity, limit staff access by role, and keep security logs for account checks.

Account Fields

We collect the details you enter during account setup, such as account name, phone contact, password record, and wallet reference. We use them to create access, verify requests, and answer account questions.

Wallet Records

DANA, OVO, GoPay and QRIS actions create reference records inside your wallet history. We keep those records to trace deposits, resolve disputes, and check withdrawals against the same account.

Cookie Choices

Cookies keep you signed in, remember basic display settings, and support security checks. You can clear them in your browser, though some account pages may ask you to log in again.

Device Checks

We look at device type, browser, IP region, and session time when your account opens. These checks help us notice unusual access without reading private files on your phone.

Record Retention

We keep account and wallet records only as long as needed for service, dispute review, accounting checks, and lawful requests. When records are no longer needed, we remove or separate them.

Change Requests

You can ask to view, correct, or remove eligible personal data through email or Account > Profile > Privacy. We check account ownership before making changes.

Browse privacy answers before joining

Privacy questions often come up before you open an account, especially around wallet records, cookies, and game activity. The answers below explain how we handle data connected to your profile, DANA, OVO, GoPay, QRIS, live casino tables, slots such as Book of Dead, and account support. For anything personal to your account, contact us through the listed channels.

We ask for account details needed to create access, contact you, protect the login, and link wallet references. This can include account name, phone contact, password record, device session, and payment method label.

No. Those payment methods create wallet records, not separate privacy settings. We record references, timing, amount fields, and account match checks so support can trace deposits or withdrawals if you contact us.

Cookies help keep your session active, remember simple page choices, and support security checks. If you clear cookies in Chrome or Safari, you may need to log in again before opening account pages.

Yes, you can request corrections through Account > Profile > Privacy or by emailing [email protected]. We may ask for your registered phone and recent wallet method to confirm account ownership first.

You can ask us to remove eligible personal data. Some wallet, security, or accounting records may need to stay for a period when required for service, disputes, or lawful requests.

Only staff roles that need the data for account support, wallet checks, security review, or compliance handling can access it. We do not place your private profile data inside public lobby areas.

Yes, the privacy handling described here applies to data we collect through the account and site. Access to games or wallet functions depends on local law in the region where you connect.